iPod and iPhone owners know that Apple's iTunes is the dominant software for managing digital media. But some aspects of iTunes drive us nuts.
We all use iTunes. It's our gateway to millions of song downloads, thousands of TV shows and movies, that killer new App Store and a terrific selection of podcasts. Without it, our iPods and iPhones would be empty, lonely and sad.
But, oh, does iTunes drive us crazy sometimes. It lacks obvious features, hobbles others and does things that are just plain dumb. In some cases, Apple's decision-making is to blame, not iTunes itself, but the latter is the conduit through which those bad decisions trickle.

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